national
broadcaster
645
staff across
broadcasting sites
3
move
live
one
over-arching KPI...
zero
programming disruption
The show must go on! Relocating three broadcast studios and 645 staff in an incredibly tight window between the evening newscast and the following days’ morning show.
the opportunity
Puzzle was engaged to transition 645 television broadcast staff, in Melbourne, Adelaide & Perth, to three new sites, without disruption to network programming. Studios for two of the new sites were also visible from the street, so everything had to be perfect for the ‘day one’ morning shows and the public ‘gallery’.
Perth teams had the added complexity of moving into the CBD, where there were restrictions on private vehicles and limited parking. Public transport was a viable option for people who worked ‘regular hours’, but timetables didn’t allow for those working early mornings or late evenings.
Sets, rigging, lights, sound equipment, staging, cameras, outside broadcast facilities, workplace furniture and technology, all needed to be moved seamlessly, within a limited window - after the final evening newscast, before the 5.00am morning show in Adelaide and Perth, and without disruption to 24-hour programming in Melbourne.
As ever, we were up for the challenge!
our approach
Planning, planning and more planning. Given the critical nature of this transition, and with zero tolerance for last minute ‘surprises’, Puzzle applied our proven methodology and left no stone unturned in the process. We worked closely with network crew and production teams to develop and deliver a comprehensive and risk-free plan, including:
-
Detailed move sequence + run-sheets, planned to the minute
-
Plans for six move phases, across three sites, late night, so as not to disrupt programming
-
Recruited and managed specialist removalists to handle sensitive equipment
-
Detailed relocation packs and move checklists, to help staff prepare for the move
-
Negotiation with councils for fleet vehicle parking, removalist access to sites and CBD, out of hours
-
Developed travel management plan for staff transitioning to public transport
-
Negotiated with nearby carparks for ‘out of normal hours’ parking deals for staff
the results
There was one over-arching KPI on this project…there could be zero programming disruption. The results were:
-
The logistically complex move was delivered without disruption to programming
-
Morning shows aired without hitch, in full view of the public street gallery
-
Staff were supported, informed and engaged throughout the move process
This project demonstrates the high level of trust our clients place in Puzzle, and our commitment and capability to deliver on the promise. Our expertise in assessing and mitigating risk, meticulous attention to detail, discipline, and rigorous process were all demonstrated in this project.
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